Choose your apple device for an applecare plan on our website. Liquid damage isnt covered under the apple product warranty or applecare protection plans, but you may have rights under consumer law. Under the plan, apple will provide technical support for the covered equipment, iphone os ios and software applications that are preinstalled with the covered equipment both referred to as consumer software and connectivity issues between the covered equipment and a supported computer, meaning a computer that meets the. Take your iphone to an apple authorised service provider 2. Heres what they cost, what they cover, and answers to all your other questions too. Will apple cover this with applecare on my iphone 5. Apple starts offering optional loss and theft protection. If you cant remember the exact date that you purchased your iphone, or dont recall whether you added applecare for the extended warranty on your ipad, or mac, there is an easy way to find out the warranty status of your iphone, ipad, mac, apple tv, apple watch, and more without having to dig through that shoebox of old receipts. Apple is basically charging an arm, a leg and a foot to repair it should your brandnew iphone x break. Some limitations apply and the length of the standard warranty depends on your country. Because apple designs iphone, ios and many applications, iphone is a truly integrated system. Keyboards and micetrackpads are not covered under applecare on. With the exception of north carolina, the company obligated under the applecare protection plan in the united states is applecare service company, inc.
When a sale is made, the exact sku and serial number is scanned in at the point of. Applecare for an ipad, iphone, ipod, or apple tv extends coverage to two years from the purchase date. App applecare protection plan for mac desktops and laptops is a limited warranty that covers hardware failures not due to damage or misuse for 3 years from the date of purchase of the computer. Apples iphones and ipads are covered by a one year limited warranty, starting on the purchase date. Cinema displays are the exception they must be purchased with a pro model machine to be covered. The benefits of applecare forget computers help center. Apple s iphones and ipads are covered by a one year limited warranty, starting on the purchase date. This site contains user submitted content, comments and opinions and is for informational purposes only. Because apple designs the computer, the operating system, and many applications, mac is a truly integrated system. When a sale is made, the exact sku and serial number is scanned in at the point of sale and is activated in apple s systems with its date of sale.
Is the apple wireless keyboard covered under applecare. Applecare typically covers the cost of applebranded components providing they are used with an applecare covered device. Apple may provide or recommend responses as a possible solution based on the information provided. When apple ships a mac iphone ipad to a customer or an apple store or a retailer, the manifest has every sku and serial number on it so each individual unit can be tracked and located. Customers can also buy additional support and training through applecare. Oct 03, 20 if you cant remember the exact date that you purchased your iphone, or dont recall whether you added applecare for the extended warranty on your ipad, or mac, there is an easy way to find out the warranty status of your iphone, ipad, mac, apple tv, apple watch, and more without having to dig through that shoebox of old receipts.
Dec 09, 2007 headphones are covered under the warranty to the iphone, and if you are having issues with the headphones, give apple care a call and they will get them replaced for you. If youre buying a used iphone, verify its warranty before. Most apple devices come with a limited warranty and up to 90 days of complimentary support. Jan 16, 2020 service for the liquid damage to an iphone or ipod isnt covered by the apple oneyear limited warranty. Apr 22, 2020 the basic version of applecare, however, does not protect against any kind of accidental damage. Coverage begins when you purchase the plan and continues through, unless. Keyboards and micetrackpads are not covered under applecare on portables. When i typed applecare iphone into my favorite search engine, i came up with the link below, whi. Protection for your iphone from the people who know your apple products best. Under app, apple covers the covered equipment and one compatible apple branded display if purchased at the same time and registered with a covered mac computer. You have always been able to check how much time you have left by heading to checkcoverage.
This is one of those questions where you could have had the answer yourself a lot quicker had you just searched for it yourself. Unless otherwise noted, all terms apply equally whether paid for. An apple branded mouse and keyboard are also covered under app if included with the covered equipment or purchased with a mac mini. The plan covers the applebranded iphone, ipad, ipod, apple watch, or apple watch sport and the applebranded accessories contained in its original packaging covered device listed on your proof of coverage document plan confirmation. Apple sells extended warranties for the iphone, ipad, mac, apple watch. Mar 25, 2015 for macs, apple display, or apple tv, applecare can only be purchased and added to the device while it is still covered under the standard oneyear limited warranty.
See also my latest april 2016 take on this subject. Why cant you check warranty via serial for magic trackpad. Applecare plans include apple software associated with the covered hardware. Applecare for a mac or apple display extends coverage to three years from the purchase date. How to use a mouse or trackpad with your iphone or ipad. Cinema displays are the exception they must be purchased with a. Aug 26, 2015 under the plan, apple will provide technical support for the covered equipment, iphone os ios and software applications that are preinstalled with the covered equipment both referred to as consumer software and connectivity issues between the covered equipment and a supported computer, meaning a computer that meets the. How to check warranty status for your iphone, ipad, or mac. If you purchased an imac or mac pro, your apple aluminium keyboard and magic mouse or magic trackpad are included under applecare.
Benefits under this plan are additional to your rights under applicable laws, the manufacturers. Apple confirms you can clean your iphone with disinfecting. To find out if your mac is covered by applecare, click on about this mac under the apple menu. An airport extreme card, an airport express or airport extreme base station, time capsule, an applebranded dvi to adc display adapter, apple ram modules and macbook air superdrive are also covered under app if. Applecare cover replacement batteries i have an iphone 6 and have to recharge the battery every night and sometimes during the day, as well. See applecare protection plan terms and conditions for complete product details. If you buy your phone directly through apple, youll be. Applecare for mac traditionally falls under 4 different pricing tiers, as follows. This does not include accidental damage, which requires a fee. Apple warrants this hardware product against defects in materials and workmanship for a period of one 1 year from the date of original retail purchase. If you plan to visit an apple retail store, make a reservation at the genius bar available only in some countries and regions.
Italian laws require companies to offer a twoyear warranty on products free of charge. Therefore, only apple watch, mac, ipod, apple tv, and apple displays are covered by a global repair warranty as you already state in your question. Help desk support, os support en enterprise supportoplossingen. However, buying secondhand comes with its own issues. Whether you use iphone with a mac or a pc, just one phone call can help resolve most issues. If liquid damages an iphone or ipod for example, coffee or a soft drink, the service for the liquid damage isnt covered by the apple oneyear limited warranty, but you may have rights under consumer law. An applebranded mouse and keyboard are also covered under app if included with the covered equipment or purchased with a mac mini. Weve looked at the apple website and details of its extended warranty. The basic version of applecare, however, does not protect against any kind of accidental damage. If you purchased a mac mini with a keyboard and mouse trackpad, that is covered as well. When my iphone 4 screen wouldnt turn on, the apple store gave me a new one for free. Headphones are covered under the warranty to the iphone, and if you are having issues with the headphones, give apple care a call and they will get them replaced for you. Apple upgrades iphone applecare coverage, price cnet. How to clean your apple and other technology products.
If you purchased a mac mini with a keyboard and mousetrackpad, that is covered as well. An airport extreme card, an airport express or airport extreme base station, time capsule, an apple branded dvi to adc display adapter, apple ram modules and macbook air superdrive are also covered under app if. Important note the applecare protection plan can be purchased only while your iphone is still covered under the standard oneyear limited warranty. The only problem is that the phone shuts off sometimes not always at low battery. I bought an iphone 5 off craigslist and it uses sprint and has no sim card. Every iphone get one year of hardware repair coverage through a limited warranty and up to 90 days of complimentary support. See applecare protection plan terms and conditions for.
This contract the plan governs the services provided by apple under the above plans. When apple ships a maciphoneipad to a customer or an apple store or a retailer, the manifest has every sku and serial number on it so each individual unit can be tracked and located. Because apple designs iphone, ios, and many applications, iphone is a truly integrated system. Anytime you buy a new apple product, you get at least one year limited applecare warranty that covers hardware failures and manufacturing defects. Apple starts offering optional loss and theft protection for. Water and other liquid damage to iphone or ipod isnt covered. Buying a used iphone can save you money ive never bought a new one. The applecare protection plan is available for many apple products including mac computers and displays, iphones and ipads, apple watches, and apple tv.
An applebranded peripheral has failed power adapter, keyboard, mouse. Oct 04, 2011 apple upgrades iphone applecare coverage, price. Should you need repair or replacement, there are convenient service options. Apples warranty obligations are limited to the terms set forth below. Check your service and support coverage apple support. You may return any new computer purchased from that is dead on arrival, arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Before you buy, make sure to check its serial number at apple s web site. And only the applecare protection plan provides onestop service and support from apple experts, so most issues can be resolved in a single call. Given the cost of replacing the screen and back, would it be foolish to forego applecare and opt instead for a case and screen protector. Every airport, apple display, apple tv, apple watch, ipad, ipod, iphone, homepod, mac, and airpods comes with complimentary telephone technical support and a limited warranty from apple. Oct 09, 2018 how to check your apple support coverage. I just received my iphone x, and while i have a case for the phone, i have read that the x is being described as one of the most fragile iphones yet. Apple sells extended warranties for the iphone, ipad, mac, apple watch, ipod touch, and apple tv.
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